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1. We will ship your package within 1 to 3 working days after received your payment, excluding custom made products.
2. Please make sure your shipping information ( including address / post code / phone number /contact person ) are correct before order.
3. We provide DHL, UPS, FedEx and TNT worldwide shipping. The delivery time is 3-7 working days.
4. CPT service, we will be responsible for shipment and export customs clearance. Import customs clearance and taxes are handled by buyer.
5. If you do not receive the goods and the delivery time is too long, please contact us ([email protected]). We will help you as soon as possible.
1. Tachipano is not responsible for the duties of the goods, and the duties incurred by the goods shall be paid by the buyer. Due to differences in customs policies in various countries, sellers cannot accurately inform buyers of tariffs. All customs clearance fees are subject to the customs notification at the time of customs clearance.
2. Buyers should declare customs duties in accordance with the regulations of relevant national customs departments, and take the initiative to provide relevant personal information to assist in the implementation of customs declarations;
3. Order delay caused by some force majeure factors can be exempted.
4. Tachipano will exercise the right to revise the above transaction and usage rules from time to time according to the needs of the platform and users.